Cancellation & Refund Policy

Overview

NO REFUNDS OR RETURNS.

ONLY EXCHANGES POSSIBLE ONLY IF UNBOXING VIDEO WAS MADE

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at adarshvideogamesjammu@gmail.com and send your item to: m/s adarsh video games, opp dooda dhari ashram, shastri nagar jammu, jammu, jammu and kashmir, india, 180004, JAMMU, JAMMU AND KASHMIR, PIN: 180004.

To return your product, you should mail your product to the same address mentioned above.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at adarshvideogamesjammu@gmail.com for questions related to refunds and returns.